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Import Specialist

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

In this role you will be responsible for handling air and ocean import shipments, ensuring the highest quality standards and providing service solutions meeting or exceeding our customer’s requirements. You will also oversee the CHB process and ensure compliance with U.S. and foreign government laws and regulations, as well as JAS Forwarding operating procedures. This position is responsible for the completion of all CHB transactions and OGA in a timely manner.



 Essential is your ability to:

  • Receive and track customer bookings/orders; sending shipping instructions overseas according to customer instructions or established SOP’s
  • Notify customer of arrival and charges
  • Process Custom Entries, i.e. classify invoice, file RLF entries, and enter electronic invoices
  • Own process for FDA related entries
  • Review and prepare documentation with accuracy on every detail and aspect, not limited to but including Customs classification, I.T. number, commercial invoices, details, etc.
  • Transmit information to ABI, verify results and make corrections if necessary, monitoring the release of customs and also any OGA as may apply (USDA, FCC, DOT, etc.)
  • Check Customs release details and ensure any discrepancies are handled properly
  • Transmit payment of Customs duties as needed
  • Manage exceptions with involved parties and customer
  • Ensure files contain all necessary document copies in proper sequence
  • Coordination of entry and break bulk shipments
  • Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations
  • Answer all customer requests in accordance with our company standards and guidelines
  • Monitor closely any shipments moving on an I.T. and provide release, payment and delivery instructions within the allotted free time
  • Collect any COD monies owed before arranging delivery to the customer
  • Handle and manage all customer contact at file level regarding exceptions
  • Provide accurate job costing forecast by ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelines
  • Work with vendors and overseas offices to dispute any incorrect payables at the earliest opportunity to maintain accurate accounting
  • Bill/Invoice each file to the respective customers paying close attention to payment terms
  • Assure that Original Bill of Lading requirements are met in a timely manner
  • Dispatch freight for delivery, maintaining communication with trucker throughout delivery
  • Confirm POD for each shipment and updating our system with POD information
  • Update Track and Trace proprietary applications
  • Assure that file contains all necessary documents as set by company standards and filed promptly in appropriate location


  • High School diploma or GED
  • Three to five years’ experience in imports or combination of education and expertise
  • Experience and knowledge regarding import entry procedures, compliance, rules and regulations is a plus
  • FDA experience is required
  • Knowledge of ISF & ISF procedures is preferred
  • Knowledge of POA & FPOA entry processes is preferred
  • Good working knowledge of FDA & OGA transactions
  • Knowledge of requirements related to Lacey Act & PPQ form 505 is preferred
  • Knowledge of TIB/CARNETS is preferred
  • Excellent written and verbal communication skills
  • Excellent organizational and time management skills
  • Must be self-motivated, able to work in a team and independently
  • Must be detail oriented, have the ability to multitask and meet deadlines
  • Strong computer skills including Microsoft Office suite

The ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

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